Develop Resilience: Tackle the Biggest Problem First
When the going gets tough, tackle the biggest problem first "Where ya goin?" The van driver shouted above the noise of the engine. He was leaning over from his seat, pushing the passenger door open with his outstretched hand. Standing on the pavement and with my heavy rucksack held over one shoulder I replied. "Lake District!" The prospect of a lift added eagerness to my voice. "Get in. But I'm only going to 'arrogate'..." Read More
When Customer Demand Dies: What to do?
What to do when demand dries up? After 5 long hours stood by the roadside that hot summer's day back in 1988, I was beginning to doubt my lift chances. Bank Holiday traffic joining the M50 showed no interest in me. Could I get home? Could I even get out of Wales..? Read More