Giving business a bad name


Not long ago I attended an entrepreneurship conference that attracted people from all sectors. The organisers kicked things off with a ‘motivational speaker’. The billing stated our man of purpose was a ‘leading entrepreneur and … [Continue reading]

Flavour of the Umph

Participants take on the SimVenture challenge

Being 25 years' self-employed I feel I've developed a 'nose' for judging whether a business or project might work. The personal journey over the last quarter century has had its mix of success and failure; critical experience informing the senses … [Continue reading]

The importance of uncertainty

The importance of uncertainty cannot be under-estimated when preparing people for work

Setting out for Loughborough University (to guest speak at their entrepreneur's 'ThinkBig' awards) I was reminded of the insight and wisdom of Patrick Awuah. Earlier in June I had listened to him talk about the importance of uncertainty at the GBSN … [Continue reading]

Making successful telephone sales calls

Learn the art of making successful telephone sales calls

People seeking to master the art of making successful telephone sales calls are often crap at their job. What’s worse is that many have received some god-awful training which might as well be called ‘How to shaft the customer’... … [Continue reading]